Store Policy
ll Sales are Final. Please carefully read all product descriptions and notations before placing an order. We do not accept any returns or exchanges, no execeptions due to the intimate nature of our skin care products.
Damages and issues
Please inspect your order upon reception and contact us immediately within 48 hours of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please note that size, color, texture and scent may vary due to the nature of artisan made goods. this is based on seasonality of ingredients, natural ingredients, temperature and other factors, the quality of the product is not diminished based on any of these variables. Items that are returned to sender ( Love My Fav) will be refunded , shipping charges will not be refunded.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.